Users to the Emergency Department pay a basic 'Attendance, Assessment & Advice Only' fee, which is tiered according to the time they attend.
In addition to this basic fee, one of four defined tiers of 'Consultation Fee' will be added to the total service fee incurred by a user if specialist treatments/procedures are required. The categories reflect the different levels of resource that are required to effectively manage the healthcare issues presented by an ED user and might range from a simple bandage, to a very complex support care package, for example in respect of treating the often multiple clinical care issues relating to the effective treatment of a road traffic victim.
This charging structure puts in place a set fee (determined by one of the four Consultation Fee categories), which covers the cost of all the treatment an ED user requires.
In addition to the above charges, should the user require equipment e.g. crutches, boots etc., there is an additional charge of £20 per item.
We note that healthcare providers have indicated that they will not cover 'pandemic' outbreaks to their members (i.e. BUPA UK) and therefore it is essential for people visiting Guernsey to ensure that they have adequate healthcare cover and to check the small print of their policies. All policies are different dependent upon the level of cover they have purchased.
- If a person not normally resident in Guernsey who is living en-famille with relatives, or in holiday accommodation, during the pandemic, should be admitted to the PEH these services will be chargeable as will the Medical Specialist Group costs etc. Should this be Covid-19 related, and initially they require ED treatment, ED will be free however if they are admitted, even for Covid-19 treatment this will be a payable service i.e. ICU care, in-patient on Covid-19 ward.
- We recommend that any such individuals check their health insurance to ensure they are covered.
- Please note holiday medical insurance normally excludes cover if they are living en-famille.