Whether it is over the phone, via email or face-to-face, Civil Servants deal with members of the public, private companies and other States Offices on a daily basis, providing high quality customer service.
Customer Service staff can be found across the organisation. Here are some examples of Customer Services roles across the States:
- Cashiers at Sir Charles Frossard House
- Recreation Assistants at the Beau Sejour Leisure Centre
- Customer Service Officers on the counters at Social Security
- Receptionists at the Princess Elizabeth Hospital
- Grants Officers, Education
- Customer Service Assistants, Guernsey Water
Accredited Customer Service training courses are often provided to employees working in this sector.
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