Wednesday 11 March 2020
Steps have been taken to support those who need to make claims under the existing sickness benefit provision, in line with guidance from Public Health Services.
Individuals who are self-isolating following Public Health advice do not need to see their GP or provide a medical certificate (sick note) to make a claim for sickness benefit.
As long as an individual is following Public Health advice, they can make a claim by contacting Incapacity Benefits on 732507 or at benefits@gov.gg. Social Security will be taking claims digitally wherever possible so that claims can be made while self-isolating.
These kinds of claims will generally only be valid for 14 days or until the individual receives a negative test result for COVID-19.
If an individual does not have any symptoms that would prevent them from working and is supported to work while self-isolating by their employer, for instance at home on a laptop, they will not be eligible for sickness benefit.
More guidance is available on www.gov.gg/coronavirus
