The report, published as an appendix to the Policy & Resource Plan update, provides detailed progress on public service reform, which is a 10-year framework of transformation endorsed by the States of Deliberation in September 2015.
The report provides a look back at the States of Guernsey's achievement of the last year and look forward to the priorities and focus for 2019/2020.
Public service reform progress and ongoing priorities for 2019 in to 2020 include, but are not limited to:
- Integrating support services, including HR, IT, Finance, Data Protection, Health & Safety and Communications, to improve the quality and effectiveness of the business support received by operational service areas
- Establishing a new leadership structure and re-organising the Organisation, allowing officers to work across service areas and ensure clear lines of accountably and support for Committees
- Appointing Agilisys Limited, a leading UK based technology and transformation company, as the Preferred Bidder for the digital transformation and future delivery of States' IT services
- Further developing the Supporting Government Programme, which is a set of projects that are aligned to provide enhanced civil service support to the political body
- The launch of the Revenue Service, integrating social security contributions and income tax collection services
- Implementing a service improvement plan for the Population Management Office
- Establishing the Channel Islands Public Service Board, with officers meeting formally every quarter and political oversight board meetings held every six months to set priorities and assess progress
The report also includes information on:
- staffing public services;
- public sector pay costs;
- agency costs;
- overtime costs; and
- managing sickness.
The report can be downloaded here 2019 Annual Report of the Chief Executive of the States of Guernsey [1Mb]