Information and public services for the Island of Guernsey



From Star Wars to ghost tours
Monday 16 October 2017

There is a supernatural theme to October half term at Guernsey Museums this year.

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Asian hornet nest found near the Longfrie Inn
Friday 13 October 2017

An Asian hornet nest has been found today near the Longfrie Inn in St Peter's.

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P&R President welcomes UK response to Justice Committee report
Friday 13 October 2017

The UK Government has today published its response to the House of Common Justice Committee's report entitled "the implications of Brexit for the Crown Dependencies", which emphasised the need for the UK Government to ensure it represents the interests of the islands in Brexit negotiations.

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weather iconMainly cloudy with a little rain or drizzle this morning. Perhaps some bright or sunny periods during the afternoon.
5 day forecastTide timetables
weather iconFair periods. Becoming cloudy after midnight with a little rain or drizzle by morning.
5 day forecastTide timetables


Commodore Clipper Portsmouth 03:00 02:53A 


Commodore Clipper Jersey 04:00  
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Contact Us - Trading Standards

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Consumer Advice

Trading Standards provides a free, impartial and confidential consumer advice line on (01481) 234567. Alternatively you can email or visit us at Raymond Falla House, Longue Rue, St Martin's (please call beforehand to make sure someone is available to speak to you). We can advise on what action to take if you have concerns about a product or service you have paid for as well as hear concerns about unfair business practices such as misleading pricing, advertising and contract terms. We will follow our Service Standards when dealing with any customers, whether they are a business or a consumer. A copy of the Service Standards is available by following this link.

If you are a business requiring advice, verification or another service from us then please visit our business page.

Opening Times

Please call between 9am and 4pm. If we are not available then please leave a message and we will get back to you. Emails will be replied to with two days. If you wish to visit in person then please call ahead to ensure someone is available.

We can also give advice if you think you or someone you know has been a victim of a scam. Please visit our scams page by following this link for more information.




Trading Standards External Service Standards

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