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A number of different training options are available. Having an awareness of different disabilities and the challenges that different people face, is a key consideration when working towards making Guernsey more inclusive.

  • Online disability awareness training

    • The States of Guernsey has worked with disability organisation AccessAble to produce online training about disability awareness.
    • The disability essentials course is a practical and engaging course which will give you the knowledge and skills to provide a great service to disabled people and their carers. It includes videos of the lived experience of those people with different disabilities
    • There are five modules.
      • What do we mean by Disability?
      • Disability Equality and the Law
      • Types of impairments
      • Providing a great service for everyone
      • Language
    • The whole course takes about 1 ½ hours, but modules can be done one at a time, depend on the time available.
    • To create a training account follow the link
    • To access the training when you have created the account follow the link
    • Please contact the Disability Officer for more information or further assistance
  • Training about the Prevention of Discrimination Ordinance

    • The Committee for Employment & Social Security commissioned the Consortium to develope five courses about the Ordinance. The recordings of the presentations can be viewed by following the relevant links below.
    • Course 1: Foundation course. This session sets the scene for the later session, by providing an introduction to the principles of equality and diversity. The Ordinance is only covered briefly as more detail is included in course 2. The course for everyone to make them aware of the new legislation.
    • Course 2: An Introduction to the new Ordinance. This session provides more information about the Discrimination Ordinance and is directed at employers, employees, managers, service providers and service users. It covers existing legislation, new protected grounds, explanation of different types of discrimination and prohibited conduct, who the law applies to, the procedure for bringing claims, remedies and general exceptions.
    • Course 3: Employers responsibilities. This session gives an overview of the legislation for employers and explanation of their responsibilities. It includes a definition of employers, who is protected in the context of work, explains the obligations of employers, including equal and equal treatment, how to avoid discrimination in recruitment, discrimination issues that might arise and what employers need to consider.
    • Course 4: Service providers responsibilities. This session explains what we mean by a service provider and gives an over view of their responsibilities. It covers the application of the Ordinance outside the work context, definitions of different service providers and their responsibilities, types of discrimination and prohibited conduct, with relevant examples and the exceptions that apply to each type of provider.
    • Course 5: Accessibility and reasonable adjustments. Employers and service providers will have a duty to provide reasonable adjustments for employees and service users. Public sector service providers and educations providers must produce action plans and an accessibility audit may assist with this duty. The session explains what the reasonable adjustment duty is, examples of adjustments, the anticipatory duty and additional duties for accommodation providers. It also explains what an access action plan is and  how to prepare one.
  • The Communication Access UK (CAUK) training

    • The Communication Access UK (CAUK) training was developed by Royal College of Speech and Language Therapists (RCSLT) and UK charities, and launched in November 2021. It aims to raise awareness and improve the lives of people with communication needs.  
    • The training consists of four-modules which  promote improved communication face-to-face, over the phone and in writing.  It can also be accessed online via Communication Access UK - Inclusive communication for all ( for anyone in the wider community, business or third sector. 
  • Dementia awareness

    • Dementia Friendly Guernsey run on island awareness sessions. For more information about these sessions download the leaflet  here [1Mb] or email
  • Hidden disability awareness

    • There are an estimated 13,000 islander with disabilities, with about 80% of these being hidden disabilities.The Hidden Disabilities Sunflower scheme provides a simple way for someone to voluntarily share that they have a disability or condition that may not be immediately apparent through wearing the sunflower lanyard. This lanyard indicates that the wearer they may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces.
    • The Disability Officer can provide short awareness session about the scheme and different hidden disabilities. Contact them on or more information and training videos can be accessed here. Sunflower lanyard


Disability and Equality training fair processing notice

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