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Contact Us - Drug and Alcohol Strategy

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This Scheme is operated by the non-profit company CitizenCard Limited. The Substance Use Strategy endorses this proof of age initiative.

  • What is CitizenCard?

    • CitizenCard is the UK's leading proof of age scheme. The scheme is operated by the non-profit company CitizenCard Limited (registered as a company limited by guarantee in England and Wales No. 366-99-49).
  • Why do I need a CitizenCard?

    • Many organisations need to be sure of your age or identity. Using a CitizenCard is voluntary, but it can make life much easier because even if you have a passport or driving licence, CitizenCard means you can leave these more valuable documents safely at home.
    • Using a CitizenCard means that you can access the products and services to which you are entitled. You can also use it as a travel document. Flybe, Aurigny and Condor all recognise the CitizenCard as a means of ID.
  • Can anyone apply for a CitizenCard?

    • Babies, children, adults - anyone can now obtain a CitizenCard. If you are under 16 you will need parental consent.
  • How do I apply for a CitizenCard?

    • For those in full-time education: The Substance Use Lead visits local education sites annually and can facilitate the application process for interested students free of charge so that cards are received on or soon after their 18th birthday.
    • For those not in education: all applications should completed via the Citizencard website
    • All application forms must be signed and verified by approved individuals and details of who you should approach for verification are contained in the online application form
  • Where can I find out more about CitizenCard?


CitizenCard Application Form

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