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Family Proceedings Advisory Service

Contact Us - Family Proceedings Advisory Service Comments, Compliments and Complaints - Health and Social Care

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The Family Proceedings Advisory Service was formerly known as the Safeguarder Service.

The Family Proceedings Advisory Service (FPAS) was set up under the Children (Guernsey and Alderney) Law (2008) as amended, bringing together the services previously provided by the Court Welfare and Guardian ad Litem services. A Family Proceedings Adviser (FPA) is appointed by the Family Courts (Magistrate's and Royal), the Juvenile Court (Public Law) and the Child Youth and Community Tribunal (CYCT) or the Convenor as an independent professional to advise and make recommendations on current applications to the Courts. The FPA works for the Courts, independently of any other States Committees or agency, to safeguard and promote the interests of children and young people involved in Family Court proceedings and ensure that children's views are heard.

Further information about the Guernsey Courts can be obtained from the dedicated website

FPAS Services

The Family Proceedings Advisory Service responsibilities include the following:

When does the Family Proceedings Advisory Service become involved in Court proceedings?

The Court appoints a Family Proceedings Adviser:

The Family Court Adviser's role in Court proceedings

An FPA will meet all the parties, including the children when appropriate, in order to:

- collate information;

- carry out agency checks;

- gain the child's wishes and feelings

- facilitate communication between the parties;

- attend Court reviews and hearings;

- attend Professionals meetings;

- When appointed as a Mediator, to mediate an agreement between the parties;

- liaise with parties' advocates;

- observe contact or to refer to the Child Contact Services where necessary and collate contact reports;

- provide a report to the Court with recommendations required.

The FPA will refer all child protection issues to the relevant agencies and inform the parents/carers that they have done this, unless this will put the child/children at further risk, but will not undertake child protection investigations.

An FPA is appointed by the Court. A triage system of allocation is used by the Manager to ensure that cases are allocated as soon as possible and certain cases will be given priority following a risk assessment.

FPA's do not advise on financial issues or maintenance, give legal advice, therapy or counselling. FPAS does not replace the services of an advocate, or a social worker, or the police, or a contact supervisor.

The Family Proceedings Adviser's role (known as Safeguarder) in CYCT proceedings:

The Safeguarder will:

- Ensure the child's rights are protected

- Ensure the views of the child are established, valued and communicated to the hearing

- Ensure any proposals made to the hearing are in the child's best interests

- Meet with the child and the family and prepare a report for the hearing

- Comment on appropriateness of the proposals (child's plan)

- Attend the hearing to respond to the CYCT


Mediation & Conflict Resolution

The Family Proceedings Advisers are all fully trained mediators, and the Family Proceedings Advisory Service is able to offer Mediation as an alternative to a contested Court hearing when both parties agree to this.

FPAS feel that the opportunity to mediate should be offered to all families that we work with.

The principles of Mediation are that it is:

How will mediation work?

Once we have received a completed Mediation referral form all parties will attend an individual intake meeting. At this meeting we will collect all the relevant contact details, details of your children and your overall objective in attending mediation.

Should mediation appear to be suitable you will then be contacted to arrange the sessions with you and the other party. Mediation takes place through joint meetings with the help of trained, impartial professionals. The mediators are there to help the participants to have a conversation about the issues that need to be resolved. Any decisions made will be made freely without pressure. If one party feels unable to be in the same room as the other we can offer shuttle mediation (where two rooms are used and the mediator moves from one client to other without any joint sessions)

Following a mediation session a summary will be sent out to both parties including any agreements that have been made.

Mediation is not counselling, therapy, or marriage guidance.

Mediators will not give advice, and will remain neutral as to the outcome, but will help you explore solutions that are appropriate for you.

What issues can be discussed through mediation?

Where the children will live, when and how the children will see the non-resident parent

How best to explain the situation to the children

How much time children will spend with their extended family

Who the children will spend holidays with such as Easter, Summer and Christmas

How parents will communicate about their children

Outside relationships and new partners

If you would like to request a referral from please contact 743700 or email

Conflict Resolution

If the parties have applications in Court a discussion will take place at the start of mediation as to whether they are in agreement for information to be shared from the mediation process into the Court proceedings. If this is agreed then the meeting will become known as conflict resolution, the reason for this is any information shared will be used in the Court.

Children First Course

Separating when there are children involved can be traumatic and painful for all involved. A local charity - Children First - runs a two-week course to help parents cope and protect their children as much as possible from difficult and emotional fall-out.

Please see attached leaflet for more information.

Data Protection

In order to comply with its obligations under the law the Family Proceedings Advisory Service (FPAS) collects data directly from its clients and from third parties such as medical practices, the Probation Service, the Police, schools and other States of Guernsey Committees; the type of data collected includes: data subjects' names, addresses, dates of birth, telephone numbers, email addresses, and may include special categories of personal data ie gender, ethnicity, religion, health and criminal.

Please refer to our Fair Processing Notice for more information.


All the relevant information you provide will be included in the Family Court Adviser's report which is confidential to the Court and all parties involved.



OFSTED Inspection Report 16.05.19 Minutes (final) of FPAS Committee Meeting Family Court Leaflet FPAS Fair Processing Notice FPAS Mediation Leaflet CYCT Information Leaflet Compliments Complaints leaflet Children First Leaflet FPA's roles and responsibilities

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