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St Peter Port & St Sampson
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All Other Parishes
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weather iconCloudy and misty at first, perhaps with an occasional, possibly thundery shower, becoming mainly sunny.
High17°CLow11°C
5 day forecastTide timetables
weather iconCloudy and misty at first, perhaps with an occasional, possibly thundery shower, becoming mainly sunny.
High17°CLow11°C
5 day forecastTide timetables
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Travel Tracker Refund

    1. If you are requesting a refund for multiple travellers please complete a separate form for each individual.
    2. If you are requesting multiple refunds or have multiple transaction receipts please complete this form once and foward any additional receipts to travel.tracker@gov.gg by replying to the email generated by this form. If you cannot email, please call 01481 717118 to arrange this.
    3. Please note: you cannot request a refund if a traveller declines a test (e.g. you left before day 8 test).
    4. .

    5. Please upload a copy of your receipt (up to 2 files)*
      To find your receipt you will need to search for an Email from: automailer@e-paycapita.com Subject: "Payment Authentication Receipt - DO NOT REPLY TO THIS E-MAIL".
    6. .

  1. The States of Guernsey, the States of Alderney and the Chief Pleas of Sark, and any of their Committees, (where relevant) may process your data for the purpose of testing, prevention, control and mitigation of the risks to life and public health posed by the disease COVID-19. Each area of the organisation will require a different level of information about you, but all will use the minimum necessary to do what they are required to. Further information about how your personal data is processed in relation to the COVID 19 pandemic by the States of Guernsey can be found here or alternatively a hard copy can be requested.
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