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Disposing of bulky household items and scrapping vehicles

Contact Us - Recycling

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Bulk Refuse is a scheme that enables householders to have large household items such as sofas and fridges collected for recycling or disposal (up to 5 items for £15). The End of Life Vehicle scheme enables vehicle owners to apply to scrap their vehicle for free or have it collected (collection fee £30).

Due to upgrades being made to the Bulk Refuse system and to pave the way for a new system, online payments are currently unavailable. In the meantime please complete your application in the following ways: 

In person- take your completed paper form to the Cashiers desk at Edward T. Wheadon House where they will take your completed form and payment by cash, card or cheque (payable to the 'States of Guernsey')

By post- send your completed paper form and cheque (payable to the 'States of Guernsey') to: 'Bulk Refuse, Guernsey Waste, La Hure Mare, Vale, GY3 5UD'.  We are unable to accept cash payments.

BULK REFUSE

  • Before you apply, can your item be reused?

    • Household items that have not reached the end of their useful life might be able to be reused by someone else. Before submitting a bulk refuse application, please consider whether gifting the item through charity shops or the Guernsey Press' Ecycle scheme (www.bisi.gg/ecycle) might be possible. Alternatively, householders may make their own arrangements to take items to the Household Waste Recycling Centre at Longue Hougue, where some items may be subject to a disposal charge. For more information please go to www.gov.gg/hwrc.
  • Bulk Refuse Application Form 

    • Please note there is currently a 3 - 4 week waiting time.
    • If you wish to complete the application by post, please request a paper form from us, or download one from the downloads section on this page. Once completed, pop it in the post with a cheque for £15 (payable to the 'States of Guernsey') and send to: Bulk Refuse, La Hure Mare, Vale, GY3 5UD.  
    • If you wish to make your payment by cash or card, please take your completed paper application form to the Cashiers Desk, Edward T Wheadon House.
    • Please note that only one application can be made by householders at any one time.
    • Before submitting your applications to us, please ensure you have read and understood the Terms and Conditions below.
  • Who can apply?

    • The Bulk Refuse scheme is for household use only- no commercial applications please (if you require information on commercial recycling/disposal please go to www.gov.gg/commercialwaste or contact us for advice).
    • Please note, smaller household items that are easily transportable (e.g. microwaves and kettles) fall outside the Bulk Refuse scheme. Householders may make their own arrangements to take items to the Household Waste Recycling Centre at Longue Hougue, where some items may be subject to a disposal charge. For more information please go to www.gov.gg/hwrc.
    • Please note that only one application can be made by householders at any one time.
  • What can be accepted?

    • Up to 5 bulky household waste items such as; agas*, armchairs, baths, beds, bikes, boilers*, bookcases, carpet (in manageable-sized rolls), chest of drawers, cookers, dishwashers, display units, freezers*, fridges*, lawnmowers*, mattresses, ovens, shower cubicles, sideboards, sinks, sofas, tables, TVs, toilets, tumble dryers, wardrobes, wash basins, washing machines, and more (this list is not exhaustive).
    • *We are able to accept some heavier/larger items such as Agas/similar, American-Style (side-by-side) fridge-freezers, large boilers, and ride-on lawn mowers.  However, these are unable to be collected by our standard collection team.  If your form contains any such items, those items will be referred to a separate contractor who will collect them separately to any standard items on the form.  You will be notified accordingly of these two collection dates.
  • What can't be accepted?

    • Cardboard, garden waste, loose wood not from dismantled furniture, batteries, tyres, jacuzzis, sheds which are larger than 6ft x 4ft, car parts, swimming pool covers, or pianos cannot be accepted on the Bulk Refuse Scheme. THIS LIST IS NOT EXHAUSTIVE, AND WE RESERVE THE RIGHT TO REFUSE TO COLLECT ANY ITEMS WHICH WE DEEM TO BE UNSUITABLE FOR COLLECTION THROUGH THE BULK REFUSE SCHEME. If you are unsure of an item's suitability then please contact us.  In order for our collection team to be able to collect your items they must be easily lifted manually onto a truck by two people.
  • What are the current waiting times?

    • Applications are dealt with in order of receipt and are assigned to the next available round. The current waiting time for Bulk Refuse is 3 - 4 weeks from application submission.
    • If you have provided us with an email address you will be contacted via email to confirm your collection date, please respond to this email to secure your collection. If you do not have an email address you will be contacted via phone.
  • Terms and Conditions

    • Please ensure you read the following terms and conditions thoroughly. If they are not followed and our team has a wasted journey, your fee will be forfeited.
    • 1) Data Protection: This application process requires you to submit your name, address and contact details. This information is sought and used in relation to the bulk refuse service for administration purposes only and will be retained for a period of 6 months. This information may be shared with Data Processors and other third parties in order to fulfil our service for administration purposes only. If you have any queries or concerns regarding this or you would like to learn more about how Guernsey Waste looks after your data, please contact The Data Guardian for Guernsey Waste who will provide you with our full privacy notice and will answer any questions you may have: please email recycle@gov.gg or call 221234. Guernsey Waste processes personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017.
    • 2) To enable everyone fair access to this popular scheme only 1 application may be submitted at any one time. If you wish to make multiple applications, you must wait to submit your next application until your first collection has occurred.
    • 3) Your completed application will be reviewed to ensure suitability of the items for this scheme, and you will be contacted if any items on your completed form are not deemed suitable for a Bulk Refuse collection.
    • 4) Once your application and payment have been processed, you will be notified of your collection date, via your preferred method of contact.  Please note, collections are carried out each week on a Tuesday and a Wednesday, depending on the Parish you live in.
    • 5) Please be aware that the collections team are not able to enter any premises to collect items, so items must be left in front of the property on the specified collection day in a clearly visible and easy to access location.  If you live somewhere where it would be problematic to leave your items outside the property (for example, if your door opens directly onto the road) please telephone the Bulk Refuse team on 221234 to make alternative arrangements.
    • 6) Please do not leave any items that are not to be collected near the items for collection to avoid items being taking mistakenly.
    • 7) Items that will increase in weight if they get wet (such as mattresses) need to be protected from rain.  These should ideally be stored inside until your collection day and then covered with waterproof material such as plastic sheeting (this will be left behind by the collection staff) if rain is expected.  If an item is waterlogged at the time of collection then the item will not be collected.  If this occurs your fee will be forfeited, and you will need to submit a new application for it to be collected once dry even if other items have been taken.
    • 8) If, at the time of calling to your property, your item(s) cannot be collected for any reason, the collection team will endeavour to leave an explanatory ticket for your attention.  However, if the item(s) put out for collection differ from those listed on your application they will not be collected, you will forfeit your fee and you will need to submit a new application to have them collected.  Your fee will also be forfeited if the items are not located in front of the property in a clearly visible and easy to access location (or where agreed if items are unable to be left at the front of the property).
    • 9) Please contact us at the earliest opportunity if you decide to cancel your collection or reschedule. If you do not contact us 48 hours prior to your collection, your fee will be forfeited.
    • 10) If there are any issues following your collection, please notify us within 7 working days. This will enable us to investigate and re-arrange collections where necessary. If you do not contact us within 7 working days then your application will close.
  • Contact information

    • Should you require any further information please contact us at recycle@gov.gg or call 01481 221234.

END OF LIFE VEHICLE 

  • End of Life Vehicle Application Form

    • I can deliver the vehicle myself:
    • If you are delivering the vehicle yourself please complete the form here 
    • Alterantively you can request a paper form from us, or download one from the downloads section on this page. Once completed, pop it in the post and send to Bulk Refuse, La Hure Mare, Vale, GY3 5UD. 
    • I need my vehicle collected
    • If you are requesting a collection please note that we are unable to accept online applications at this time due to a system upgrade. In the meantime if you wish to complete the application by post, please request a paper form from us, or download one from the downloads section on this page. Once completed, pop it in the post with a cheque for £30 (payable to the 'States of Guernsey') and send to: Bulk Refuse, La Hure Mare, Vale, GY3 5UD. 
    • If you wish to make your payment by cash or card please take your completed paper application form to the Cashiers Desk, Edward T Wheadon House.
    • Before submitting your applications to us, please ensure you have read and understood the Terms and Conditions below. 
  • I will be delivering the vehicle myself 

    • If your application to deliver your vehicle is approved, you will be sent a letter to confirm this; please note, the letter may take up to a week to process.  You will need to provide this letter to staff on arrival at Guernsey Recycling where the vehicle must be delivered.  Guernsey Recycling is located off Bulwer Avenue (The Bridge end) and accessed via a small road (post code GY2 4LQ). 
    • When delivering a vehicle, Guernsey Recycling will charge applicants directly for any vehicle containing additional rubbish, i.e. any items which are not part of the vehicle.  Please remember to remove any insurance discs once delivered.
  • I would like my vehicle collected

    • A £30 fee will need to be paid in order to have your vehicle collected. Collections usually take place within 3 working days of your application being accepted, but can take up to 1 week.
    • All items which are not part of the vehicle must be removed from the vehicle prior to collection.  All vehicles must be left unlocked for inspection (including the boot).  Please remember to remove any insurance discs before the collection.
    • An additional charge will be made by Guernsey Recycling if  the vehicle contains any items which are not a part of the vehicle (i.e. rubbish). All vehicles must be left unlocked for inspection (including the boot).  Please remember to remove any insurance discs before the collection.
    • Where a vehicle is not accessible, is not ready for removal, is not at the address provided, is not unlocked for inspection or contains additional rubbish, then the collection journey will be considered to have been wasted.  The vehicle will not be collected and the collection charge will be forfeited.
    • Vehicles weighing more than 2 tonnes must be delivered to Guernsey Recycling; collection is not available.
  • Terms and Conditions

    • 1) A vehicle at the end of its life is classed as hazardous waste meaning that it needs to be scrapped in a safe and environmentally friendly manner at the Island's Authorised Treatment Facility, Guernsey Recycling. 
    • 2) Vehicles weighing under 2 tonnes (40CWT) may be either delivered to Guernsey Recycling by the applicant or collected for you (a £30 charge applies for collection). Vehicles weighing over 2 tonnes have to be delivered to Guernsey Recycling by the applicant and cannot be collected by our subcontractor. As a general rule, if your vehicle is a 'car', it will more than likely fall within the 2-tonne limit (40CWT) limit. If your vehicle is a larger van or a lorry please check your vehicle registration document to find out the weight.
    • 3) If your vehicle has been converted to Liquid Petroleum Gas you must notify the Bulk Refuse team.
    • 4) To the extent permitted by law, the States excludes all liability for any loss, costs or liability howsoever arising.
    • 5) Data Protection: This application process requires you to submit your name, address and contact details. This information is sought and used in relation to the bulk refuse service for administration purposes only and will be retained for a period of 6 months. This information may be shared with Data Processors and other third parties in order to fulfil our service for administration purposes only. If you have any queries or concerns regarding this or you would like to learn more about how Guernsey Waste looks after your data, please contact The Data Guardian for Guernsey Waste who will provide you with our full privacy notice and will answer any questions you may have: please email recycle@gov.gg or call 221234. Guernsey Waste processes personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017.
    • 6) As agreed with the DVL office and for the purpose of the promotion of reuse of goods and materials on the Island, the Service Supplier may at its sole discretion choose certain End of Life Vehicles to be displayed at their site for the purpose of selling recovered second hand parts from the vehicles.
       
  • After the vehicle is scrapped

    • The registration document must be returned to the Driver and Vehicle Licensing (DVL) office to notify them you have scrapped the vehicle.  If you have a printed A4 'Registration Certificate' you can do this by completing the appropriate section on the reverse.  If you have a green 'log book' you can complete a blue form (MV/SE07) which is available from the DVL office. Notification to the DVL office is a legal requirement.
  • Contact information

    • Should you require any further information please contact us at recycle@gov.gg or call 01481 221234.

 

Downloads

End of Life Vehicle scheme- printable application form Bulk Refuse scheme- printable application form

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