The official website for the States of Guernsey

Today

St Peter Port & St Sampson
Blue Bag
Clear Bag
Food Waste
Black Bag
Glass Bag

All Other Parishes
Blue Bag
Clear Bag
Food Waste
Black Bag
Glass Bag
More Information
weather iconAny early evening rain should quickly clear eastwards, leaving us with fair periods and isolated showers. These showers becoming heavier from midnight, with a risk of hail and thunder.
High-°CLow8°C
5 day forecastTide timetables
weather iconAny early evening rain should quickly clear eastwards, leaving us with fair periods and isolated showers. These showers becoming heavier from midnight, with a risk of hail and thunder.
High-°CLow8°C
5 day forecastTide timetables
Sign In

Frequently Asked Questions

Contact Us - Population Management

Share this page

Scroll down the Page to find the relevant information for you. For definitions, visit our 'Glossary' page.

General

  • How do I register to make an application?

    • Please pdf icon click here [465kb] for a step by step guide on how to register as an individual.
    • Please click here to find out how to register as an employer/ company.
  • How do I add a user to a Population Management Portal Account?

    • There are occasions when you may need to make an application on behalf of somebody else under your own account, for example, for a family member who does not have an email address.
    • If you need to apply for a Permit or Certificate on behalf of somebody else using your personal account, please follow the instructions below:
    • pdf icon Step-by-step guide to adding agents to an account [425kb] 
  • Can I fill out a paper 'Right to work' form?

    • Population Management is now a paperless office as we are focused on reducing our carbon footprint, and we have replaced our old 'paper' system with our online 'Population Portal' system which means all our forms have been replaced with online applications.
  • Can anyone come to live and work in Guernsey?

    • No. Generally you need to have a Permit or Certificate in place before you come to Guernsey to live and/or work. Applications for Employment Permits can be made on or before the 7th day of employment (Click here for more details). In some circumstances, Permits can be refused if you have previously lived in Guernsey, especially if you have not had a Recognised Break in Residence. Permits and Certificates can also be refused if you have a serious criminal record.
  • How can I replace my lost document?

    • Don't worry! If your application was made using the Population Portal (under the Population Management Law), simply 'Log in', click on 'Overview', find the application that was approved and it should display your Permit/ Certificate.
    • If you have lost or misplaced your Housing Control Document, you will need to make an application for a 'Replacement'. Click here to choose this application from our list.
  • What is the difference between 'Right to Work', 'Housing License', 'Permit' and 'Certificate'?

    • You may have heard these terms before, 'Right to Work' and 'Housing License' were terms used under the old Housing Control Law. Under Population Management we now call all of our documents 'Certificates' and 'Permits', which essentially are the same thing enabling residents of Guernsey to live and work in the island.
  • Application Fees

    • Application TypeFee
      Permanent Resident Certificate£10

      Established Resident Certificate/ Permit

      Open Market Resident Certificate (Part A-D)

      Family Member Resident Permit

      Open Market Family Member Resident Permit (Part A-D)

      Open Market Employee Family Member Resident Permit

      £50

      Open Market Lodger Resident Permit (Part A-D)

      Open Market HMO Resident Permit (Part A-D)

      £150
      Discretionary Resident Permit (In-Policy)£100
      Discretionary Resident Permit (not-in-policy)£200
      Replacement Certificates/ Permit£10
      Employer Assessment (Full)£500
      Employer Assessment (STEP only)£100
      Long Term Employment Permit (In-Policy)£700
      Long Term Employment Permit (out-of-Policy)£900
      Medium Term Employment Permit (In-Policy)£400
      Medium Term Employment Permit (out-of-Policy)£600
      Short Term Employment Permit (In-Policy)£120
      Short Term Employment Permit (out-of-Policy)£170
      Re-conversion LTEP/MTEP (Within 6 months of last employee start date)£50
      Re-conversion of STEP (within 28 days of last employee start date)£30
      Open Market Employment Permit (Parts A, B and C£65
    • For convenience, here is a PDF version of our Application Fees pdf icon Application Fees [242kb]

  • How can I pay for my application?

    • There are three ways to pay for an application:
      • Online: This type of transaction is instant by entering in your debit/ credit card details.
      • By Post: Sent as a cheque to Population Management by mail.
      • In Person: You can by cash. Please be advised that cash payments cannot be accepted at Sir Charles Frossard House. All cash payments can be made at Edward T Wheadon House (Social Security), ensure you take your application reference number with you.
  • How will my Permit/ Certificate be issued?

    • All of our Permits/ Certificates are issued by email. If you need assistance, please contact our offices.
  • What's the difference between a Certificate and Permit?

    • A Certificate is issued to a person who is entitled to live in Guernsey, and who is able to undertake any employment in the Island. But please note that some Certificates will restrict the holder to living in only Open Market accommodation.
    • A Permit is issued to a person whose ability to live and/or work in Guernsey, is conditional. The Permit will explain what the conditions of residence are, but these can include things like working in a specific job, or living with a specific person. If the conditions of a Permit are broken, it becomes invalid.
    • Other than a Permanent Resident Certificate, all Certificates and Permits become invalid if the holder leaves Guernsey.
  • Who Administers the Law?

    • The Committee for Home Affairs has political responsibility for the Law, and for the development of the high-level policies that support it.
    • Policies supporting businesses are developed in consultation with the Committee for Economic Development, and after taking advice from an independent Population Employment Advisory Panel. The Panel provides evidence-based advice and feedback from all sectors in Guernsey's economy, It is the way Guernsey businesses have direct input into policy development.
    • Day-to-day administration of the Law is the responsibility of the Administrator of Population Management who is supported by the Team in the Population Management Office.
  • How will Population Management Contact me?

    • With Population Management being a 'paperless office', most correspondence is through emails.
  • I need help with our online service

    • If you do not have access to a computer, you can visit our offices at Sir Charles Frossard House (Monday - Friday, 8:30am - 4:30pm), where one of our Team can assist you in completing your application.
    • Alternatively, you can telephone our offices (01481715790) where we will be happy to answer any queries. We also offer a 'Remote Support' service to all our customers (Please see remote support section).
  • What is Remote Support?

    • Remote Support allows our Team to assist you from the comfort of your own computer. Simply telephone our offices (01481715790) where you can invite us to 'mirror' your screen to help you through the application process.
  • I have a Criminal Conviction, how will this affect me?

  • I want to go to University, but I am not a Permanent Resident?

    • If you main residence (Home) remains in Guernsey during your attendance at University you can generally expect this to be an agreed absence and considered 'Continuous Residence' in Guernsey.
    • pdf icon Agreed Absences Policy [398kb]
  • How can I apply for a document for my son/ daughter?

    • Yes you can. Please ensure that if you are using your own account that when making an application for your child that you click 'No I am applying for someone else'.
  • I've moved address, what do I do?

  • My Partner/ Fiancee wants to come and live with me, what do I need?

    • If you live in Local Market they will need to apply for a Family Member Resident Permit. Click here to take you to our list of applications.
    • If you live in an Open Market Part A you will need to apply for an Open Market Family Member Resident Permit. Click here to take you to the list of applications.
    • If you live in Open Market Part B or C, they will need to find a job that will employ them as an individual.
    • If you live in Open Market Part D, you cannot accommodate anyone, they will need to apply as an individual, the Permit they will need is an Open Market House of Multiple Occupation Resident Permit.
    • Alternatively, if they meet certain criteria, they could find a job that will allow an Employer to apply for an application for an Employment Permit.
  • I can't upload my Photo Identification, what can I do?

    • We recommend uploading an documents to the Population Portal as a PDF or JPEG. If you need assistance, please email population@gov.gg.
  • My application says 'Waiting for approval', what does this mean?

    • This means you have successfully submitted your application, you can sit back and relax! Population Management will contact you if we require any additional information and the decision for your application.
  • I don't have an email address, what can I do?

    • If you have computer access we recommend that create an email account with a trusted provider. If you need any assistance with this process or you do not have computer access, please contact us on 01481715790.
  • My employer has asked for a copy of my 'Right to work'/'Permit'/'Certificate'

    • Because our Certificates and Permits we issue are digital copies, you can simply forward a copy via email or show your document on your mobile phone or tablet.

Individuals and Non Employment-Related

  • What is Local Market and who can live there?

    • Local Market is one of the two 'Housing Markets' in Guernsey. There are restrictions on who can live in these properties. Anyone who is residentially qualified, holds an Employment Permit or an Immediate Family Member of a Local Market Householder can live in Local Market. Time spent in this Market is generally counted towards a Residential Qualification.
  • pdf icon Who is my immediate and/ or my extended family members? [214kb]

  • What is Open Market and who can live there?

    • Open Market is one of two 'Housing Markets'. Anyone can live in the Open Market but in most cases time spent living in the Open Market is not time counted towards a Local Market. Typically, properties within the Open Market are considerably more expensive. The Open Market is split into four sections:
      • Open Market Part B is Hotels (Click here for more information)
      • Open Market Part C is Nursing/ Residential Homes (Click here for more information)
      • Open Market Part A is a Private Family Home:
        • If you live in a Part A Family Home as the owner or Lease holder (the 'Householder'), or an pdf icon immediate/ extended family member [214kb], you can live in Guernsey for as long as you want to, and work in any job
        • If you have live-in staff (e.g. Driver, Butler, etc.), they can live with you too (with their pdf icon immediate family [214kb]), as long as they work for you full-time.
        • If you have spare space for a lodger, one lodger can share you home with you. But your lodger will only be able to live with you for five years before needing to take a Recognised Break in Residence.
        • Of course, house guests can stay with you too. They can stay for up to 90 days in any 12 months without needing a Permit. If you plan to have a house guest for longer that 90 days you should contact us for advice.
      • Open Market Part D is a House of Multiple Occupation (Several Persons living in one property and are unrelated.)
        • If you live in a Part D house of multiple occupation (HMO) as the owner or Lease holder (the 'householder'), you can live in Guernsey for as long as you want to. There can only be one Open Market householder in each Part D HMO. If you are the householder, your pdf icon immediate family members and extended family members [214kb] can live with you, and they can work in any job.
        • If you live in a Part D HMO as a resident, you can live in Guernsey and work in any job for five years before needing to take a Recognised Break in Residence..
  • My Circumstances have changed, what can I do?

  • I am an Alderney/Sark/Herm Resident and would like to live/ work/ be educated in Guernsey

  • I want to move to Guernsey but don't intend to work

    • Then the Open Market is for you! There are about 1,600 private family homes that make up Part A of the Open Market, and they offer a wide range of accommodation, from 'lock up and leave' apartments through to large farmhouses, period properties and ultra-modern homes, many of which have stunning views of Guernsey's coastline. The Locate Guernsey team can help you with all aspects of your move to Guernsey, including business relocation.
  • What are my responsibilities as a Landlord?

    • You must ensure that your tenants occupy your property in accordance with the provisions of the Population Management (Guernsey) Law, 2016, failing to do so may result in fines and/or imprisonment.
    • Important information:
    • Certificates & Permits will be electronic documents - tenant can give you an email with a link so you can view their Certificate or Permit
    • If Certificate or Permit is address-specific, you will be asked to complete part of an electronic application process to confirm the tenancy or lodging agreement
    • You should insist on seeing a copy of a prospective tenant's Certificate or Permit before housing them
    • There should never be a situation where a person who is or is about to become resident can't show you a valid Permit or Certificate (or their Housing Control document during transition) within 3 days of their arrival
    • Please read pdf icon this. [891kb]
  • What is the difference between an In Policy and Out of Policy Discretionary Resident Permit (DRP)?

    • An In Policy DRP are a set of Permits outlining differnent scenarios that have been agreed by Guernsey where someone who isnt a Permanent Resident can no longer hold their current Certificate/Permit due to a change in Circumstances.
    • An Out of Policy DRP is when someone's cirucumstances do not fit one of the agreed 'In Policy' DRPs (please note that you should contact Population Management before considering applying for this application so we are able to guide you to the right option for you.)
    • ◦To find out more about changes to your circumstances click here.

Employment-Related

  • I want to come and work in Guernsey

    • Generally, unless you have any pdf icon immediate family [214kb] in Guernsey that could accommodate you, most people will need an Employment Permit (STEP, MTEP and LTEP) which would be made by your prospective employer at their discretion. Alternatively, living in an Open Market property can also allow you to live and work in Guernsey.
  • How do I get an Employment Permit?

    • When you have applied for a job in Guernsey, you will need to inform the employer that you would need an Employment Permit, of which they would apply for on your behalf, at their discretion. Please be advised that to get an Employment Permit most jobs require certain qualifications and/ or experience to be eligible for these Permits. A perspective employer should be able to give you more information.
  • I want to set up a business in Guernsey

    • We can help with that! Depending on the type of business, and the skills you need, it is likely that if you can't find the right personnel here in Guernsey straightaway, you will be able to benefit from Employment Permits to help set-up the business. Normally, we would expect the number of Employment Permits you need to reduce over time as you train and develop people already resident in Guernsey, but we recognise that businesses sometimes need strategic employees to move to Guernsey for a long period of time to ensure the business is a success.
    • The Locate Guernsey team have the right expertise and contacts to help you manage your business relocation or to point you in the right direction if you are considering a business start-up in Guernsey.
  • I want to find out about my employee's residence history

  • What is Open Market Part B?

    • Open Market Part B is a Hotel
    • If you live in a Part B hotel as the owner or Lease holder (the 'Householder'), you can live in Guernsey for as long as you want to. There can only be one Open Market Householder in each Part B hotel. If you are the householder, your pdf icon immediate family members [214kb] can live with you, and they can work in any job.
    • If you have on-site staff accommodation this can be used to house your full-time staff. They can live and work for you as long as they hold a valid document.
    • Remember anyone living with you who is aged 16+ will need to hold a Certificate or Permit.
    • Of course, tourists can live in your accommodation too! Any tourist can stay up to 90 days in any 12 months without needing a Permit. If you plan to have a tourist for longer than 90 days, you should contact us for advice.
    • If someone is staying in your hotel while visiting the island in the course of their work, and they usually work and their employer is not based in Guernsey, they can stay for 10 days in any 30 day period without needing a Permit, so long as they don't build up more than 90 days in Guernsey in any 12 months.
    • If someone staying in your hotel and is employed by a Guernsey-based employer, they will need a Permit.
  • What is Open Market Part C?

    • Open Market Part C is Nursing/ Residential homes
    • If you live in a Part C care home as the owner or Lease holder (the 'Householder'), you can live in Guernsey for as long as you want to. There can be only one Open Market householder in each Part C care home. If you are the householder, your pdf icon immediate family members [214kb] can live with you, and they can work in any job.
    • If you have on-site staff accommodation this can be used to house your full-time staff. They can live and work for you as long as they hold a valid document.
    • Residents of your care home will also need to hold a Certificate or Permit to show they are able to live in Guernsey. It is not usual for a person who has never lived in Guernsey to be given a Permit so that they can move into a care home here.
  • What is classed as a full-time position?

    • A job/post of 35 hours or more a week is considered full-time.
  • What is a Short Term Employment Permit (STEP)?

    • (Please note that the employer can only apply for these Permits)
      • Valid for a Maximum of one year at a time.
      • Renewable (if the job can't be filled locally) until the holder completes a combined period of five years residence under Short Term Employment Permits.
      • Non-recognised Breaks in Residence count towards your combined period of five years residence.
      • Tied to working in a named role for a named employer.
      • Permit holder must live in shared Local Market housing but can't be the householder, or Open Market Part D.
      • Permit holder's can't accommodate other people.
      • Issued for jobs where there are manpower shortages in Guernsey.
      • Must be full-time post (at least 35 hours a week).
  • What is a Medium Term Employment Permit (MTEP)?

    • (Please note that the employer can only apply for these Permits)
      • Valid for a maximum of five years (then the holder must take a Recognised Break in Residence)
      • Non-recognised Breaks in Residence count towards the combined period of five years residence.
      • Tied to working in a named role for a named employer.
      • Permit holder can be a Local Market householder.
      • Permit holder can house their immediate family members.
      • Issued for jobs where there are skills shortages in Guernsey, but where skills are being developed locally or are not in short supply elsewhere.
      • Must be full-time post (at least 35 hours a week).
  • What is a Long Term Employment Permit (LTEP)?

    • (Please note that the employer can only apply for these Permits)
      • Valid for a maximum of eight years (after eight years the holder becomes an Established Resident).
      • Tied to working in a named role for a named employer.
      • Permit holder can be a Local Market householder.
      • Permit holder can house their immediate family members.
      • Issued for jobs where there are skills gaps in Guernsey and the skills needed are in short supply internationally.
      • Must be a full-time post (at least 35 hours a week).
  • What is an Open Market Employment Permit?

    • Open Market Employment Permits are issued to people who work in the Open Market property they live in. (Please note that the employer can only apply for these Permits)
      • Open Market Employment Permit Part A (Private Family Home)
        • Valid for a maximum of five years at a time.
        • Renewable as long as the full-time employment continues.
        • Tied to working in a named role for a named employer, and living in on-site Open Market accommodation.
        • Permit holder can house their immediate family members with their employer/ landlord's permission.
      • Open Market Employment Permit Part B (Hotel)
        • Valid for as long as the holder continues to live and work on-site in an Open Market hotel.
        • Tied to working in a named role for a named employer, and living in on-site Open Market accommodation.
        • Permit holder can't accommodate other people.
  • What is the difference between and In Policy Employment Permit application and an Out of Policy application?

    • In Policy Employment Permits are job roles that Guernsey has been recognised as being those where the necessary skill-set and/or labour is in short supply locally.
    • Out of Policy Employment Permits are job roles that are not found in the Employment Permit Policy which may be unique  and/or that for this particular role recruiting locally has not been successful.
    • If you are an employer, please click here to find out more about Employment Permits, including In Policy and Out of Policy information.
  • What type of employer am I?

  • I want to make an application for my employee but they have a Criminal Conviction

  • Who is the Population Management Advisory Panel and what do they do?

 

Share this page

Useful Pages

Useful Links

Add To Home

To add this page to the homescreen of your phone, go to the menu button and "Add to homescreen".


The menu button may look like
Three Dots or Box with an Arrow *some browsers' menu buttons may vary.